Capability Development
Because your managers are the most important influence on whether your people stay, go or perform, their ability to get results through people is at the heart of your organisation’s success. We offer a comprehensive set of programmes to develop the people management capability of your leaders. Programmes are customised for your business and run in-house. They cover all key aspects of people management from recruitment to dismissal, from induction to development and from delegation to getting performance back on track.
Learning principles: All programs are customised to your business, including case studies and policies so they are completely relevant to your managers. Programmes are taught in-house using your people as educators wherever possible. Learning sticks because we use ‘pre-work (cases), real case practice exercises and ‘post work’ assignments where managers implement what they planned during learning under expert supervision.
| Programmes offered include: | |
|---|---|
| 1. | “10 Courageous Conversations”: our programme for managers at all levels. Conversations taught include: - Managers as Magnets - the challenges of leadership - Communication skills - listening, enquiry and assertiveness - Setting expectations - Delegation - Getting performance back on track - Discipline and dismissal - Handling workplace conflict - Handling employees with personal problems - Successfully managing people through change |
| 2. | Negotiation and Consultation Skills |
| 3. | Facilitation of Change (planning and managing a change project) |
| 4. | Retention Workshops |
| 5. | Talent Identification and Development |
| 6. | Health and Safety |
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